

Tap to Pay Contactless Debit Cards
Speed, security, and convenience - right at your fingertips.
We are excited to introduce our new contactless debit cards! Now you can power through checkouts faster than ever. Wherever you see the contactless symbol at a payment terminal, just tap your card against the reader to pay securely in seconds.
Why You'll Love Contactless Payments:
- Lightning Fast: No more inserting your card chip or waiting around for the machine to beep. Tap, approve and go.
- Extra Secure: Just like traditional chip inserts, each transaction generates a one-time, secure code. Your actual card details are never transmitted to the merchant, providing top-tier fraud protection.
- Cleaner Transactions: Keep your card completely in your hand without touching heavily shared terminal pads.
How do I get a contactless card?
All newly issued and replacement CNB debits cards now automatically come equipped with tap-to-pay technology.
Is there a fee to upgrade my current card?
Free Upgrade: Your card will automatically be replaced with a new contactless card for free when your current card reaches its natural expiration date. It will be mailed to you.
Upgrade by Mail: If you want to upgrade your active, non-expired card, you can request a replacement card to be mailed to you for a nominal fee. After the order is placed, the card will arrive in 7 - 10 business days.
Upgrade with CNB Quick Card: If you want to upgrade your active, non-expired card right now, you can request one be printed at the Main Office in downtown Somerset. The Quick Card will cost a nominal fee.
Can I keep using the card the old-fashioned way?
Yes! If a merchant doesn't accept contactless payments yet, you can still insert your chip or swipe your card normally.
How do I activate my debit card?
- If you have the same card number, activate it today by using your existing PIN number. It's ready to go!
- If you have a new card number, the new PIN will be mailed to you separately.
- To activate your new debit card, you can...
- Perform a PIN-based transaction at the ATM or store OR
- Use the "Card Management" feature on your online banking app
- Scroll to the Card Management feature, click on it, and there will be button that says "activate" to turn on your new card.
Are there debit card restrictions?
Due to fraud, we have chosen to block or restrict all foreign countries. Restrictions on these countries may be lifted by notifying our ATM Department prior to travel.
What happens if my debit card has fraudulent activity?
Citizens National Bank monitors for fraud 24/7. The fraud alert system will notify our customers of potential fraud by email, text message or telephone call. You will be instructed to respond to the alert, and please do so as quickly as possible.
Remember that Citizens National Bank and our Fraud Protection Center will never ask for personal information such as bank account, debit card, credit card, or social security numbers over the phone.
What is a CNB Quick Card?
The CNB Quick Card is our instant-issue debit card service designed for customers who need a card right away. Instead of waiting days for a replacement card to arrive in the mail, you can get a brand-new, fully functional debit card in just minutes at the Main Office in downtown Somerset.
What are some of the online banking "Card Management" features?
You can access the Card Management feature on your online or mobile banking account.
Features of Card Management:
- Turn your debit and credit cards on or off
- Report them lost or stolen
- Activate a new debit card
- Add travel notices
- Set up alerts for spending notifications
Does CNB have a Mobile Wallet feature?
Add your debit card to your mobile wallet! A mobile wallet allows you to use your debit card on the go - simpler and safer than ever. Visit the Mobile Wallet webpage to learn more.
Where are the bank's ATMs?
Access your cash at one of our 21 convenient ATMs. View all our ATM locations.

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