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Fraudulent Website

How to tell if a website is real.

Fraudulent websites look like the real thing and can fool you if you don’t know what to look for. To check whether a website is real:

  1. Look for the “S”.
    • Every Citizens National Bank web page that reveals personal information will have https: in the address.
    • The "s" after http indicates the connection between your computer and the website is “secure.”
    • Informational pages that do not reveal personal information (like our home page) will not have the "s."
  2. Look for security indicators
    • In addition to the “s,” certain browsers will display a small lock icon in the browser address bar to indicate a secure site. If you use Internet Explorer or Google Chrome, look for this icon.
    • When you click on the lock, a certificate window should appear.
    • If no window appears, you may be on a fraudulent website.
    • Different browsers, such as Apple Safari or Mozilla Firefox, indicate a secure site in different ways. For details, refer to the help pages for your browser.
  3. View the certificate.
    • Click on the lock icon to see the digital certificate.
    • The certificate should have "" as part of the "issued to" name. 
How to Spot Fraudulent Websites and Pop-up Windows
This pop-up window is an example of the kind created by online criminals for the purpose of collecting your personal information. 

Pop-up window asks you to enter:

  • Checking account number
  • Cardholder name
  • Credit card number
  • Bank routing number
  • Expiration dates
  • Social Security number
  • Personal Identification Number (PIN)

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