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Mobile Banking

Mobile banking allows you to bank on the go — anytime, anywhere. Using your web-enhanced mobile phone, customers who are currently enrolled in CitizensNET can access online banking for FREE from their mobile device*. There is no enrollment process. To get your account information quickly at your fingertips, follow these instructions to download the Apple iPhone or Android app:

Apple logo

 

Simply download the CNB mobile app to your iPhone from the App Store by searching “CNB247”.

Android logo

 

Visit Google Play and search for “CNB247” to download the mobile banking app to your Android device.

 

 

Mobile banking provides you with the following features:

  • Check Account Balances
  • Transfer Funds
  • View Check Images
  • Pay Bills
  • Find Branch & ATM Locations
  • Text Message Alerts for Balance & Transaction Details
  • Mobile Check Deposits

 

If you do not have an iPhone or Android device, visit www.cnb247.mobi and use your existing CitizensNET Banking ID and Password to login.

You must be registered for CitizensNET online banking to access Mobile Banking. Haven’t signed up for CitizensNET? Enroll here. For questions about the enrollment process, please call Amanda Lafavers or Shenah Ball at 606-679-6341.

* Your cell phone or mobile device must be equipped to access the Internet. You may be charged access rates depending on your carrier. Check with your mobile provider for details on specific fees and charges. All terms and conditions applicable to online banking may apply to mobile banking.

 

Text Message Banking

Now customers can perform selected banking services over their mobile phone using text messaging. Text message banking is fast, free**, and secure.

Just text one of the short commands listed below to 39257 and you will quickly receive a response from the bank with the information requested. Here are the requests you can make with Text Message Banking:

  • 39257 – Number in which to text short commands
  • ENROLL CNBSOM – 1st Time Enrollment only
  • BAL – Balance for all enrolled accounts
  • BAL + Last four digits of account – Balance when customer has multiple accounts
  • HIST – History of last 5 transactions, all enrolled accounts
  • HIST + Last four digits of account – History when customer has multiple accounts
  • XFER + From Account + To Account + Amount – Transfer between active SMS accounts
  • HELP – Returns list of short commands
  • STOP– Immediately suspends SMS service for enrolled user

To opt in to our Text Message Banking service,  text ENROLL CNBSOM to 39257. You can opt out of text message banking at any time by texting  SUSPEND to 39257. You will then be immediately removed from all SMS Mobile Banking services.

Wallet size Text Message Banking Cheat Sheet.

For questions regarding SMS mobile banking, please call 606-679-6341.

**Standard carrier rates and fees apply.

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