Citizens National Bank

We are a locally owned bank that has been serving the people of Pulaski County, Kentucky since 1920. We offer a wide range of products to help you achieve your financial goals along with a high level of customer service and convenient locations.
Telephone - Citizens 24 hotlineAccess your accounts 7 days a week, 24 hours a day!
  • Check Account Balances.
  • Check ATM and Debit Items.
  • Transfer Funds from one account to another.
  • Search by amount or check number.
  • Check on loan payment amount and payoff.
  • Inquire about loan & deposit rates.
  • Make loan payment from checking account.
  • Have a statement faxed to you!
  • CD inquiry on balance, interest rate & maturity.
  • And much, much more.

 

Instructions for Citizens 24 Hotline  |  606-451-2400

For Account Information

  • Press 1
  • For checking, press 1, Savings, press 2, CD/IRA, press 3 or Loans, press 4
  • Enter your account number
  • Enter the pin
  • Follow the prompts for withdrawals, deposits, funds transfers, fax, or additional options

For Funds Transfer

  • Press 1
  • To transfer funds from Checking, press 1, Savings, press 2
  • Enter your account number
  • Enter the pin
  • To transfer funds to Checking, press 1, Savings, press 2, Loan press 3
  • Follow the prompts to complete the transfer

For Bank Hours of Operations

  • Press 3

For Lost Card

  • Press 4 and ask to be transferred to account services during normal business hours.
  • If your call is after business hours, you will be transferred to the auto-attendant.  Press 3 to report a lost or stolen card.

To  Reset Your Citizens 24 Hours Hotline Pin

  • Press 0 for the operator and ask to be transferred to account services.

Additional Tips

  • Press * or #  to return to the main menu at anytime
  • Press 0 for the operator during regular business hours
  • At the prompt say “Repeat” to hear options again
  • Your pin number for the Citizens 24 Hour hotline is independent of your debit card pin number.